Privacy Policy for Aeternam Jewelry

Effective Date: 06/09/2023

1. Introduction

Aeternam Jewelry ("we," "us," or "our") is committed to protecting the privacy and personal data of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the laws of the European Union (EU), including the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect personal information when you make a purchase, contact us, or visit our website. This information may include:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information
  • IP address
  • Browser and device information
  • Purchase history
  • Preferences and communication preferences

3. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order confirmations and shipping notifications
  • Responding to inquiries and requests
  • Sending marketing communications with your consent
  • Monitoring website usage and improving our services
  • Complying with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • To fulfill our contractual obligations with you (e.g., processing orders).
  • With your consent for marketing communications.
  • To comply with legal obligations.
  • For our legitimate interests, such as website improvement and customer support.

5. Data Sharing

We may share your personal information with:

  • Service providers and partners who help us deliver our services.
  • Legal authorities when required by law.
  • Third-party payment processors for order processing and payment.
  • Marketing and analytics platforms for improving our services.

6. International Data Transfers

Some of our service providers and partners may be located outside the European Economic Area (EEA). We ensure adequate data protection by using standard contractual clauses or relying on other lawful data transfer mechanisms.

7. Your Rights

You have rights under the GDPR, including the right to access, correct, or delete your personal data. You may also object to the processing of your data or withdraw your consent for marketing communications at any time. To exercise these rights, contact us at contact@aeternamjewelry.com.

8. Data Security

We implement reasonable and appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

10. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the effective date.

11. Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about your personal data, please contact us at:

Email: contact@aeternamjewelry.com

12. Data Controller

The data controller responsible for your personal data is Aeternam Jewelry, located at Neuhofstraße 32, 60318 Frankfurt-am-Main, Germany.

Thank you for trusting Aeternam Jewelry with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.